So it might be a problem with the installation, but normally the things they say is just copy and paste, so I don't know. Please do not hesitate to contact us with any further questions. Run the program as administrator by right click on app icon and select Run as administrator Note: This will reset all your Library settings to default, including Watchfolders and Project Bins, and any media previously imported will need to be imported again. and Pinnacle_Studio_24 folder to Pinnacle_Studio_24.old Rename the Pinnacle folder to Pinnacle.old In the available field type (or copy and paste) %localappdata% and press Enter key. Press Windows + R keys together to get Run command box. Go to File > Save Movie as Package > Enter a Title for your project. NOTE: Make sure to save your project as a package file. In Pinnacle Studio's Control Panel, use the 'Reset' option, close Studio and Reopen. Choose all files and delete (Some files may not be deleted so just click on Skip). With that in mind please try the below steps, that may help resolve the problem you are encountering with the program. Let me go ahead and help you with it, with regards to your problem this may be a cause of the initial installation of the program sometimes services get stuck and affects the software being installed. I understand that you are having an issue with the program. My name is (the name of the rep) and I have been assigned to your ticket. Thank you for contacting Corel Customer Support. I just heard back from Corel, but what they said to do didn't work.
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